客戶關系管理（CRM）系統幫助企業維護與客戶互動的詳細記錄
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客戶關系管理（CRM）系統幫助企業維護與客戶互動的詳細記錄
客戶關系管理（CRM）系統幫助企業維護與客戶互動的詳細記錄客戶關系管理（CRM）系統是一種技術解決方案，能幫助企業維護與客戶互動的詳細記錄。它關注客戶、人際關系、管理等方面，通過自動化和個性化服務，提高效率，深入了解客戶行為和需求，進行客戶細分，從而提升客戶滿意度、忠誠度和業務績效。該系統能收集反饋，適應客戶生活事件，優化資源配置，促進客戶轉化和留存，加強企業與客戶的互動和參與。
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